Enjoy Your Stay: Medical Center of Aurora opening boutique hospital in Centennial

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CENTENNIAL | Centennial Hospital, which will open its doors March 1, looks more like a swanky hotel than it does an emergency room and surgery center with its marble entrance, abundant natural light, bright abstract artwork, and private patient rooms outfitted with Apple TVs. 

“We’re branding ourselves as a boutique hospital,” said Tyler Hood, chief administration officer at the Centennial Medical Plaza where construction of the hospital has been under way for a little more than two years. “As you can see, it’s small, but it’s very nice.”

The hospital, a satellite to the Medical Center of Aurora and part of the HealthOne health care system, will have 20 inpatient beds, four of them for critical care, four operating rooms and two endoscopy suites. Being “boutique” means the hospital won’t have some of the same services available as other, bigger hospitals in the region, like a catheterization laboratory, but will still have access to them by being a partner with the Aurora hospital. 

“If we get a patient through our ER who needs an urgent intervention from a cath lab or radiology standpoint, we immediately move them to the main campus, and they get the great care that they need,” Hood said. “So that’s where we can really not only play off one another, but use our system for what’s best for the patient. And it gives us more flexibility that you won’t see in other health systems.”

The hospital, located at 14200 East Arapahoe Road, will laser focus its resources on general surgery, spinal care, orthopedic surgery and surgical oncology. Robotics will also be a key feature of many procedures at the hospital. Those service lines were chosen with the community in mind, Hood said. 

“The median age (in Centennial) is 41, which means patients are younger, they’re researching their care, and they’re not just taking someone’s word for it. They’re going to research what’s best,” Hood said. 

Sara Pierce, director of business development, said many procedures done at the hospital will be outpatient, so the goal is “getting patients in and out and having a really good experience.”

That’s why so many amenities have been built into the hospital. Research shows that natural light has a positive effect on healing patients, she said. So the big, bright windows really serve a medical purpose, too. 

Other research has shown comfortable rooms translate to more successful rehabilitation and is important to patients and their families.

In addition to the sleek aesthetic and advanced technology, hospital planners said they put experience at the forefront of their plans. 

“The building is new, but the team is not,” Hood said. “Everyone that’s been hired has experience. We’ve actually hired zero new grads, and I think that’s important. I think there’s a flip side to that. The average years of experience for our nursing team is 10 plus years. So people that have been doing this for a very long time and that are going to take great care of your patient.”

The hospital will serve the more than 10,000 patients the medical plaza already sees each year. Between the existing free-standing emergency room, which has been operating for 35 years, the mammography center and primary care offices on the campus, more than 800 people are receiving care at the Centennial Medical Plaza each month, according to Pierce. 

“We’ve been here for a long time. And we’ve earned the respect from the feedback we’ve been given from our providers, patients and community members of the campus,” Hood said. “So that goes a long way to say we’re doing this expansion…this is not a project we built from the ground up.”

The hospital was slated to open in October, but HealthOne slowed its cash flow and capital projects during the pandemic to prevent layoffs, according to Hood. On March 1, the hospital will open its new emergency room entrance along with the hospital.

The hospital was also built with expansion in mind. A third floor can be built out to accommodate more than 20 more beds, Hood said.

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DENNIS C DUFFY
DENNIS C DUFFY
3 days ago

You can tell this is all public relations hogwash by the numbers times the article includes the words “Hood said”. Maybe better to say Hood winked…..