AURORA | The Aurora City Council approved an accountability reporting plan for the Aurora Regional Navigation Campus, in an effort to track data and outcomes at the shelter.
On Monday, the council unanimously approved reporting requirements for the shelter to keep track of campus operations and determine its success. Councilmember Gianina Horton introduced the plan, which establishes accountability metrics and performance expectations.
“A lot of it is just specificity around metrics, setting expectations, making sure that there is clarity and accountability and transparency overall when it comes to the process and procedures within the Aurora Regional Navigation Campus,” Horton said at a July 27 study session.
The plan addresses intake, case management and referrals, onsite services, staffing and training requirements. Also included in the plan are issues linked to safety and operational protocols, performance evaluation and data reporting, community engagement, and financial accountability and reporting.
Advance Pathways, which operates the campus, will give an initial comprehensive six-month report and then report its data to the city quarterly.
The reports will be an additional requirement for Advance Pathways, on top of the operator’s agreement the organization has with the city, which is a binding contract.
Horton said she worked with Advance Pathways CEO Jim Goebelbecker and city staff to create the plan. City staff said it’s already compiling most of the requested information, but the reports would present it all in one place.
Goebelbecker also confirmed that the reporting requirements outlined in the resolution will not be burdensome to complete.
“The performance metrics are very consistent with the operator’s agreement and so we have no issue with those,” he told council at a July 27 study session.
In the second quarter of the year, the campus served an average of 234 people each day, with nearly 300 people staying each night.