Emergency operators recognized for work during July 20 theater shooting


AURORA | The city’s Public Safety Communications Department will be recognized for its  handling of the July 20 theater shooting at a ceremony Oct. 12 by the The Colorado Association of Public-Safety Communications Officials and the National Emergency Number Association.

The department will receive a $1,000 cash prize and a plaque.

“This outstanding achievement honors Aurora’s Public Safety Communications department’s dedication, professionalism and commitment to excellence,” said Deputy City Manager Michelle Wolfe, who oversees the department, in a statement.

The Colorado Springs Public Safety Communications Department will also be awarded at the ceremony for its handling of the Waldo Canyon fire.

The call center handles nearly 576,000 calls per year and has 80 employees. In 2011, the E9-1-1 Institute recognized the Aurora Public Safety Communications Department as the 2010 Outstanding 9-1-1 Call Center, out of more than 8,250 call centers in the U.S.

Reach reporter Sara Castellanos at 720-449-9036 or [email protected]